The IT Helpdesk offices are located:
- On the ground floor of the Faculty Apartments Building in the Beirut campus
- At Block A, Level 5 in the Byblos campus
The IT Helpdesk can be reached via local extension 1000 or by email firstname.lastname@example.org.
Its hours of operation are:
- Monday–Friday 8:00 a.m.–4:30 p.m. (regular schedule)
- Monday–Friday 7:30 a.m.–2:30 p.m. (summer schedule)