Lebanese American University

Information Technology @ LAU

How can I change/reset the LAU email password?


  • Go to www.lau.edu.lb
  • Click on “Webmail”  the envelop bottom of the page.
  • Select:
    1. Password reset (if you’ve forgotten your password, enter your username and then press “Forgot?”).
    2. Password change (if you know your current password, Login and then press “Change Password”).


Choose ONE of the following options:

  • Send an email to helpdesk@lau.edu.lb with a scanned copy of both your LAU ID Card and passport.
  • Send a fax to the IT Helpdesk (01-791630 Ext. 1000), with a scanned copy of both the LAU ID Card and passport (include your personal email account).
  • Pass by the IT helpdesk in person at any time during office hours and present your LAU ID card.

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