Lebanese American University

Information Technology @ LAU

Services for Alumni

Who is She?

Who Is She is an online database with profiles of prominent contemporary Lebanese women. This project started in 2008 following the establishment of a bilateral partnership between LAU’s 
Institute for Women’s Studies in the Arab World (IWSAW) and the Danish Centre for Information on Women and Gender (KVINFO), a grant-maintained self-governing institution under the jurisdiction of the Danish Ministry of Culture.

The aim behind this project is to provide the public with easy access to biographical information about a large number of contemporary women in the following categories: opinion leaders, senior managers, politicians, professionals, artists, researchers, and experts within a wide range of subjects. A similar online database with a list of thousands of names of prominent Danish women has been available to the public since 1995.

IWSAW aims to make the Who Is She in Lebanon online database: 1) as comprehensive as possible 2) as representative as possible of Lebanese womens’ achievements in various fields of specialization/occupations. At the same time, the list is duly selective to reflect the high level of achievement by every woman included.

ID Cards Management System

The ID Management System issues an LAU ID Card to alumni. The ID Card has multiple functions.  For example, it allows alumni to borrow library items.   

Library Catalog (OLIB)


OLIB is LAU’s library management system. It provides information on all library holdings: book and non-book materials, their availability and circulation status. 

Alumni may search the catalog by title, name, keyword, subject, or classmark. To guarantee precision, searches may be refined by means of certain filters, or by using Boolean operators (AND, OR, NOT). Alumni can also reserve materials in accordance with set rules and regulations, but they must  pay the library subscription fees at the Business Office in order to do so.  Assistance in using this database is provided by the Circulation Desk, Reference Desk or any available librarian.


Netcommunity is a site that enables LAU to create an interactive online network for alumni, fostering a sense of lifelong connectivity between the university and its graduates. 


E-Requests is an online service that allows students or alumni to send online requests to the Registrar’s Office in order to request transcripts or other documents such as enrollment statements, completed credits statements, deposit statements, degree statements, etc.

You will not be able to submit a request if you have:

  • Holds (e.g., a loan hold, AR hold).
  • Non-signed loan agreement (in case you have a loan).
  • Non-assessed tuition fees.
  • Outstanding fees.      

All types of certificates have a non-refundable fee. Once you submit your request, you will be charged for the total amount. If not picked up within 30 days of submission, it will be destroyed, and the charge will not be waived.  

Students and alumni are allowed a maximum of two statements per type per request, and a maximum of five copies per type.

Payment can be made either online or in person at the Business Office.

Pick-up time is two working days after submission of the request (during regular periods) or after four working days in peak times (February, June and October).

If you cannot pick up the requested certificate personally, please send written authorization by email to registrar@lau.edu.lb .

The Registrar’s Office receives online requests and processes them automatically.

The students can access the system through:

  • Banner (under Student Services→Student Records).


  • The Student Portal (under My Courses → Request for Transcript or Certificate). 


The IT Helpdesk team provides phone and email support during normal working hours as well as assigning and/or escalating user requests for specific IT entities.

All end-user requests are followed up in a timely manner.


IT provides web-based email service for all LAU faculty and staff as well as for students and alumni.

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