Services for Students
Antivirus Protection System
IT provides and installs antivirus protection and full coverage on all equipment owned by LAU, as well as on personal equipment approved for academic use.
Banner is our student information system. It provides students with secure, 24/7 World Wide Web access in a familiar and enjoyable format. Through Banner, students can apply for admissions, register for classes, retrieve financial aid data, and run their program degree evaluation.
Banner Flexible Registration
Banner Flexible Registration is a simple, one-stop web-based solution that allows LAU students to search for, register, and pay for courses around the clock.
Using Banner Flexible Registration, students can efficiently search for courses across course number, subject, title, and description as well as to access detailed course and section information. During their search, they can easily add potential classes or sessions to a calendar view to plan their weekly schedule and to identify any potential conflicts. The system’s shopping cart functionality allows them to add courses, to review applicable fees, to apply any available discount coupon codes, and to use the payment method of their choice to settle their account—all in a few simple steps.
Blackboard is our learning management system. It allows students to access course materials provided by their instructors online from any place, anytime. Through Blackboard, students and faculty can communicate online. Shared materials can include announcements, discussions, mail messages, quizzes, assignments, calendar postings and course grades.
Blue is a web application used mainly for course evaluations at LAU, as well as for data collection through web surveys.
Blue course evaluation projects are built to ensure strict confidentiality and anonymity. All data responses are encrypted even at the database level. Reports or filters that result in less than three individual responses cannot be generated.
Blue enables the evaluation of more than 4,000 courses per year. More than 50 surveys are conducted annually through the system, via more than 200,000 invitations sent by email.
Bring Your Own Device - BYOD
This service will allow students, faculty and staff to bring their personally owned mobile devices to LAU, and use them to access LAU information, applications and services in a secure and controlled manner. Supported devices are:
- Android phones
- IOS/ MAC OS devices
- BlackBerry OS phones
- Windows 7, 8, 10 computers/phones
- Linux-based devices
IT provides calendaring services for faculty, staff and students through Microsoft Exchange.
Club Sign-up Application
Students use this application to sign up for university-sponsored clubs. When signing-up, students can use the application to submit their names in candidacy for the governing committees of the clubs they want to join.
Through this online service, students can defer their semester fees during the statement-of-fees and payment period.
The system is not accessible in the following cases:
- If the student is not registered in the current regular term, unless he/she is a medical student.
- During the summer terms, unless he/she is a graduate student.
- If the student is in the EMBA program.
- If the student is enrolled part-time.
- If the student is an Intensive English student.
The percentage or amount of deferred payment and the related charge vary depending on the category of student.
The Business Office may override the percentage or amount the student is eligible to defer.
A summary page will show the student’s balance and deferred payment eligibility before he/she can decide to proceed with the transaction.
The transaction is submitted once the student reaches the last page of the form and agrees/disagrees with an acknowledgment statement that functions as a promissory note.
The Business Office has access to some definition forms, for example, the form to enter special deferred payment amounts or percentages. In this module, the Business Office takes the decision to override any percentage or amount the student is in/eligible to defer, depending on the category of student. Additional setup forms accessible by the Business Office include: categories definition, GA students, and Medical Loan students.
In addition, the system offers another online service for students with loans. This service allows them to sign their Loan Promissory Note online.
Users can access the system through:
- Banner (under Student Services→Student Records)
- The Student Portal (under My Finance→Finalize My Payments)
E-Requests is an online service that allows students or alumni to send online requests to the Registrar’s Office in order to request transcripts or other documents such as enrollment statements, completed credits statements, deposit statements, degree statements, etc.
You will not be able to submit a request if you have:
- Holds (e.g., a loan hold, AR hold).
- Non-signed loan agreement (in case you have a loan).
- Non-assessed tuition fees.
- Outstanding fees.
All types of certificates have a non-refundable fee. Once you submit your request, you will be charged for the total amount. If not picked up within 30 days of submission, it will be destroyed, and the charge will not be waived.
Students and alumni are allowed a maximum of two statements per type per request, and a maximum of five copies per type.
Payment can be made either online or in person at the Business Office.
Pick-up time is two working days after submission of the request (during regular periods) or after four working days in peak times (February, June and October).
If you cannot pick up the requested certificate personally, please send written authorization by email to email@example.com .
The Registrar’s Office receives online requests and processes them automatically.
The students can access the system through:
- Banner (under Student Services→Student Records).
- The Student Portal (under My Courses → Request for Transcript or Certificate).
What is Eduroam?
Eduroam (education roaming) is a secure, world-wide roaming access service developed for the international research and education community. Eduroam allows students, researchers and staff from participating institutions to obtain Internet connectivity when visiting other participating institutions by simply using their institution credentials.
Accordingly, with Eduroam, whenever you are visiting a higher education facility that is also an Eduroam member, you will be able to use your LAU email credentials to gain internet access from the visited institution. Similarly, if users from universities that are Eduroam members visits LAU, the visitors can use their home institution credentials to gain internet access from LAU.
Thousands of univerities are Eduroam members. We have listed examples of members towards the end of this email and the link to see the complete listing in the Eduroam website.
How can I use Eduroam?
When you visit an Eduroam member University
Whenever you visit any member university, University of Oxford for example, turn on your WiFi service on any of your devices and look for a network called Eduroam. Once you connect, provide your LAU email address (in full, with the lau.edu.lb extension) in the identity field and your LAU password in the password field. After being authenticated, you will have free internet access through the University of Oxford.
Note to Students: Although your email is firstname.lastname@example.org but only when you eduroam, please make sure to add .lb to your identity in order for you to gain access to the service, so your Eduroam identity is email@example.com
Visitors from users of higher education institutions that are members of Eduroam
Whenever you receive such visitors, please make sure to inform them that they can use the Eduroam WiFi service at LAU. So if an Oxford faculty is visiting or if a Columbia student comes for an Arabic course, they can search for the Eduroam Wireless service on our campus and use their home institution credentials to gain access to the internet from LAU.
Please note that when you are on any of the LAU campuses (Beirut, Byblos, or New York), you cannot use the Eduroam service. Eduroam service at LAU is available for visitors only.
Where can I use Eduroam?
Eduroam is available at all major institutes of higher education around the world, the following is a listing of some of the universities.
For a complete listing of Eduroam members, please press on the map
Do not hesitate to contact us for any further clarifications.
IT provides email accounts for all students on Microsoft Live.
Email upgrade to Office 365
LAU, in collaboration with Microsoft, has upgraded all “Live@edu” student and alumni accounts into an expanded service called Office 365 for education. This upgrade took place on September 27, 2013 with no interruption in services.
For more information about the upgrade, see the checklist for users.
If you have questions or need help, contact the IT Help Desk at extension 1000.
What should I do differently after the upgrade?
- Sign in on this new location: https://www.outlook.com/lau.edu.
Other things you may have to do:
- If you use Internet Explorer 7 or earlier, upgrade to a newer version of Internet Explorer.
- If you use Microsoft Outlook 2003 or earlier to read your email, upgrade to Outlook 2007 or Outlook 2010.
- If you want to reset the password of your personal account, use this link: https://account.live.com/password/reset (see “Personal Microsoft account” under the last question).
Does it work on mobile devices?
Yes. Please follow these instructions to set up your Office 365 account on your mobile device.
What does Office 365 include?
It includes email, instant messaging, group video and voice chat, and online document viewing and editing. With Office 365, students, faculty, and staff can access the same great Office 365 tools that businesses around the world use every day including:
- Email and calendars. 25GB of cloud-based email and calendars powered by Microsoft Exchange Online.
- Web conferencing. Rich online meetings with audio and video, desktop sharing, and virtual whiteboard.
- Office Web Apps. Create and edit Microsoft Word, Excel, PowerPoint and OneNote documents on your favorite browser.
- Team sites. Share files and documents with classmantes. Create team, study group, or club sites (up to 300 sub sites).
What has changed for me?
With Office 365, you have two separate accounts under the same username:
- Office 365 account.
- Email. You can keep using Outlook Web App or Outlook to view and send email from your LAU account, but the sign-in address has changed to https://www.outlook.com/lau.edu (using the same username and password as before).
- File sharing. We are using SharePoint Online for sharing files and Office Web Apps for creating and reading documents.
- Instant messaging and online meetings. We are using Microsoft Lync Online for both services.
- Personal Microsoft account.
Gives you access to all existing SkyDrive content, Messenger, and other Microsoft services. Use the same username and password that was used to access Live@edu. However, LAU does not administer this account. As a result, if you want to reset the password of this account, use this link: https://account.live.com/password/reset.
- Sign into OneDrive using your Live@edu user name and password.
- Bookmark OneDrive: https://onedrive.live.com/
Below is a list of new features:
|Before the upgrade||After the upgrade|
|Exchange Online (Outlook Live)||Exchange Online|
|Inbox size limit||10 GB||25 GB|
|Attachments size limit||25 MB||25 MB|
|ActiveSync for Phone||✓||✓|
|Collaboration||SkyDrive||SharePoint & SkyDrive Pro|
|Document storage library||Personal||Shared & Personal|
|Online storage per user||7 GB||7 GB (SkyDrive Pro)|
|Create full-function website(s)||✓|
|Shared calendars and discussion boards||✓|
|Real-time collaboration on documents||✓|
|Support multiple types of searches||✓|
|10 GB per tenant + 500 MB per user – SharePoint Online Storage||✓|
ERES is an electronic reserve system where instructors can request that certain useful documents or readings be made available to students online with the option to download and print.
Financial Aid Online Application
Students who seek financial aid must fill out this detailed application. After finalizing the details, the application should be printed and submitted with all the necessary documents to the Financial Aid and Scholarships Office.
Financial Aid Online Decision
Financial Aid Timesheets
Through this application, students can fill out their time sheets on a daily basis. At the end of each month, supervisors must validate the time sheets (for the purposes of employment and financial aid).
- Student Timesheets: https://onlineapps.lau.edu.lb/fa_timesheets/?Key=FAWS
- Supervisor Timersheets: https://onlineapps.lau.edu.lb/fa_timesheets/?Key=FAEM
Graduate Assistantship Timesheets
ID Cards Management System
The ID Management System issues an LAU ID card for every student. The ID card has multiple functions. For example, it allows students to borrow library items, etc.
LAU Mobile Application
- Daily Schedule
- Student News Feed
- Student Calendar
- Link to LAU Students Facebook Page
- Link to LAU Students Flickr Photo Gallery
- Link to LAU Students Financial Aid Time-sheets
You can download the LAU mobile application from:
LAU introduced a practical communication tool, WebEx, to keep you connected through video/audio meetings, content sharing, and team messaging.
Hence, with the help of virtual meetings from WebEx, you can hold collaborative meetings via Mac, Windows and Mobile devices with an ease of use.
Here is the WebEx Meeting Quick Start Guide.
Lecture Capture service is available in classrooms
- CHSC 4204
- CHSC 5100
- CHSC 5510
- ZEH 401
- ZEH 405
- ZEH 508
- SCI 403
- NH 305
- RNL 803
This service enables faculty to digitally record their lectures (Audio, video, visual aids such as PowerPoint slides, laptop, document camera, etc…) and make those recordings available to students on Blackboard LMS. Students can then replay recorded lectures on a computer or their mobile device.
Library Catalog (OLIB)
OLIB is LAU’s library management system. It provides information on all library holdings: book and non-book materials, their availability and circulation status.
Library Online Print Credit Request Form
This application allows users to buy extra printing pages at LAU libraries.
These are electronic resources which are available 24/7 through the university intranet and off-campus connection.
The Pharmacy Portfolio system creates and maintains 3rd, 5th and 6th year pharmacy students’ portfolios (P1, P2 and P3). Both students and faculty members with proper access can log in and use the system.
Users can access the system through Banner, under the “Student Services & Financial Aid” menu.
The system centralizes pharmacy student data in one place, including CV, course evaluation forms and evidence of projects.
Email integration is possible on most mobile devices and smartphones. This services is provided for the entire LAU community.
Student success begins by learning more, earlier, about your students. The Starfish EARLY ALERT module makes it easy for institutions to collect information from both people and campus systems. Student success requires working with the community. Starfish CONNECT was designed to promote engagement and remove obstacles between students and their advisors, tutors and instructors. This module includes powerful case management, appointment scheduling, and communication tools to promote engagement and help students stay on track.
Through this application, faculty and staff post student employment vacancies in their departments.
The student portal is a gateway to personalized information and online services all in one place, under a single sign-on. This means students log in the first time, using their LAU username and password, without the need to log in again afterwards to other applications or to the Portal.
- To protect privacy, students should remember to log out or close their browser prior to leaving their computers.
- The student portal is currently available to enrolled and admitted students. At a later stage it will be accessible to alumni, faculty and staff.
Information and Online Services:
- Academic and events calendars.
- University announcements, including announcements from the Registrar, Business Office, Library, Student Services and schools.
- Student related data, such as course schedules, exams schedules, holds, petitions, academic standing, loan items, and School data (including department and program information).
- Interactive online services that allow students to send their suggestions, concerns, feedback and meeting requests to counselors and coordinators
- Links to useful information in different areas, such as academic advising and registration, library services, financial aid, scholarships, student services (student council, career guidance, student engagement, etc.), school related questions (departments, programs, clubs, etc.).
- Links to university systems allowing the student to access frequently used services from one place using one login. These services cover areas such as: scholarships & financial aid, student employment, payment procedures, Library print requests, CAP degree evaluation, advising, registration, transcript and certificates requests and course evaluation.
- In addition to the above information and services, the student portal offers the student a personalized site allowing him/her to have a personalized profile, access Webmail, add personalized links and stay connected with peers.
TK20 University Assessment Solution
The Assessment Solution offers a wide range of services, including: Assessment Planning, Student Portfolio, Faculty Qualification, Strategic Planning, Field Experience, Survey, Course Binder & Rubric Builder. The solution also builds existing and customized reports as necessary.
Login to the system is available through the following link: https://lau.tk20.com, and requires an LAU username and password.
The system is accessible to faculty, students, assessment officers and system administrators. Additional roles can be created as necessary.
Not all modules are accessible to all roles.
Turnitin is a web-based anti-plagiarism solution that detects purchased papers, cheat sites and student collusion.
Virtual Microscope (Spectrum Education) from Aperio
This application is for medical students only. It delivers an effective digital pathology information management system that treats high resolution digital slides that can be viewed, managed and analyzed.
IT provides web-based email service for all LAU personnel as well as for students and alumni.
- Change or reset your password
- Get your LAU email on your mobile device
- Upgrade your Live account to Office365
Who is She?
Who Is She is an online database with profiles of prominent contemporary Lebanese women. This project started in 2008 following the establishment of a bilateral partnership between LAU’s Arab Institute for Women (formerly known as Institute for Women’s Studies in the Arab World - IWSAW) and the Danish Centre for Information on Women and Gender (KVINFO), a grant-maintained self-governing institution under the jurisdiction of the Danish Ministry of Culture.
The purpose of the project is to provide the public with easy access to biographical information about a large number of contemporary women in the following categories: opinion leaders, senior managers, politicians, professionals, artists, researchers, and experts within a wide range of subjects. A similar online database with a list of thousands of names of prominent Danish women has been available to the public since 1995.
AiW aims to make the Who Is She in Lebanon online database: 1) as comprehensive as possible; 2) as representative as possible of Lebanese womens’ achievements in various fields of specialization/occupations. At the same time, the list is duly selective to reflect the high level of achievement by every woman included.