Information Technology


Email upgrade to Office 365

LAU, in collaboration with Microsoft, has upgraded all “Live@edu” student and alumni accounts into an expanded service called Office 365 for education. This upgrade took place on September 27, 2013 with no interruption in services.

For more information about the upgrade, see the checklist for users.

If you have questions or need help, contact the IT Help Desk at extension 1000.

What should I do differently after the upgrade?

Other things you may have to do:

Does it work on mobile devices?

Yes. Please follow these instructions to set up your Office 365 account on your mobile device.

What does Office 365 include?

It includes email, instant messaging, group video and voice chat, and online document viewing and editing. With Office 365, students, faculty, and staff can access the same great Office 365 tools that businesses around the world use every day including:

What has changed for me?

With Office 365, you have two separate accounts under the same username:

  1. Office 365 account.
    • Email. You can keep using Outlook Web App or Outlook to view and send email from your LAU account, but the sign-in address has changed to (using the same username and password as before).
    • File sharing. We are using SharePoint Online for sharing files and Office Web Apps for creating and reading documents.
    • Instant messaging and online meetings. We are using Microsoft Lync Online for both services.
  2. Personal Microsoft account.
    Gives you access to all existing SkyDrive content, Messenger, and other Microsoft services. Use the same username and password that was used to access Live@edu. However, LAU does not administer this account. As a result, if you want to reset the password of this account, use this link:

Below is a list of new features:

  Before the upgrade After the upgrade
Email Exchange Online (Outlook Live) Exchange Online
Inbox size limit 10 GB 25 GB
Attachments size limit 25 MB 25 MB
ActiveSync for Phone
Collaboration SkyDrive SharePoint & SkyDrive Pro
Document storage library Personal Shared & Personal
Online storage per user 7 GB 7 GB (SkyDrive Pro)
Create full-function website(s)  
Shared calendars and discussion boards  
Real-time collaboration on documents  
Permissions management  
Support multiple types of searches  
10 GB per tenant + 500 MB per user – SharePoint Online Storage