Lebanese American University

Information Technology @ LAU

Services for Faculty



Student success begins by learning more, earlier, about your students. The Starfish EARLY ALERT module makes it easy for institutions to collect information from both people and campus systems. Student success requires working with the community. Starfish CONNECT was designed to promote engagement and remove obstacles between students and their advisors, tutors and instructors. This module includes powerful case management, appointment scheduling, and communication tools to promote engagement and help students stay on track.

Lecture Capture

Lecture Capture service is available in classrooms

  • CHSC 4204
  • CHSC 5100
  • CHSC 5510
  • ZEH 401
  • ZEH 405
  • ZEH 508
  • ARC502
  • SCI 403
  • FCC402
  • NH 305
  • RNL 803
  • AKSOB1208

This service enables faculty to digitally record their lectures (Audio, video, visual aids such as PowerPoint slides, laptop, document camera, etc…) and make those recordings available to students on Blackboard LMS. Students can then replay recorded lectures on a computer or their mobile device.  


What is Eduroam?
Eduroam (education roaming) is a secure, world-wide roaming access service developed for the international research and education community. Eduroam allows students, researchers and staff from participating institutions to obtain Internet connectivity when visiting other participating institutions by simply using their institution credentials.

Accordingly, with Eduroam, whenever you are visiting a higher education facility that is also an Eduroam member, you will be able to use your LAU email credentials to gain internet access from the visited institution. Similarly, if users from universities that are Eduroam members visits LAU, the visitors can use their home institution credentials to gain internet access from LAU.

Thousands of univerities are Eduroam members. We have listed examples of members towards the end of this email and the link to see the complete listing in the Eduroam website.

How can I use Eduroam?

When you visit an Eduroam member University

Whenever you visit any member university, University of Oxford for example, turn on your WiFi service on any of your devices and look for a network called Eduroam. Once you connect, provide your LAU email address (in full, with the lau.edu.lb extension) in the identity field and your LAU password in the password field.  After being authenticated, you will have free internet access through the University of Oxford.

Note to Students: Although your email is firstname.lastname@lau.edu but only when you eduroam, please make sure to add .lb to your identity in order for you to gain access to the service, so your Eduroam identity is firstname.lastname@lau.edu.lb

Visitors from users of higher education institutions that are members of Eduroam

Whenever you receive such visitors, please make sure to inform them that they can use the Eduroam WiFi service at LAU. So if an Oxford faculty is visiting or if a Columbia student comes for an Arabic course, they can search for the Eduroam Wireless service on our campus and use their home institution credentials to gain access to the internet from LAU.

Please note that when you are on any of the LAU campuses (Beirut, Byblos, or NY), you cannot use the Eduroam service. Eduroam service at LAU is available for visitors only.


Where can I Eduroam?
Eduroam is available at all major institutes of higher education around the world, the following is a listing of some of the universities.

For a complete listing of Eduroam members, please press on the map   https://monitor.eduroam.org/eduroam_map.php?type=all

 Enjoy Eduroaming!

Do not hesitate to contact us for any further clarifications.

Blackboard Learn


Blackboard Learn is our learning management system. It allows students to access course materials provided by their instructors online from any place, anytime. Through Blackboard, students and faculty can communicate online. Shared materials can include announcements, discussions, mail messages, quizzes, assignments, calendar postings and course grades.

  • Blackboard Learn is now integrated with Banner, All Banner Courses will be on Blackboard as Blank and as unavailable to students and  Student Roster will be update automatically.
  • Blackboard Learn is now integrated with McGraw-Hill, Instructors may use already made contents, assessments and assignments.
  • Emails between instructor and students on blackboard Learn are now forwarded to their external email address.
  • The Retention Center provides an easy way for you to discover which students in your course are at risk. Based on pre-configured rules, students’ engagement and participation are visually displayed, quickly alerting you to potential risk. From the Retention Center, you can communicate with struggling students and help them take immediate action for improvement.
  • ​There are 4 Types of Retention Center Rules:
    -          Activity Rule
    -          Access Rule
    -          Grade Rule
    -          Missing Deadline Rule

  • To merge 2 (or more) sections on one Blackboard Learn Course, Kindly send email to webctadmin@lau.edu.lb
  • For merged courses, instructors can sort see students grades in the full grade center and can sort them according to their sections.
  • Course will be available to students once the instructor decide to do so, go to control panel, customization, properties, make available and then submit
  • Instructors can choose from an existing list,  their course(s) structure depending on their course(s) focus learning such as:
    -          Focus on Activity
    o   Case Study
    o   Conference Session
    o   Experiential Learning
    o   Lab format
    -          Focus on Communication
    o   Cooperative Learning
    o   Social Learning
    o   Web 2.0
    -          Focus on Content
    o   By Chapter
    o   By Lecture
    o   By Subject
    -          Focus on Time
    o   Daily
    o   Weekly

               To choose your style go to control panel, customization, teaching style, select course structure.

  • Instructors may choose their course theme, may decide their course entry point, may add Banners to their courses: go to control panel, customization, teaching style, select course theme or course entry point or upload a Banner 


Financial Aid Timesheets



Through this application, students can fill out their time sheets on a daily basis. At the end of each month, supervisors must validate the time sheets (for the purposes of employment and financial aid).



Who is She


Who Is She is an online database with profiles of prominent contemporary Lebanese women. This project started in 2008 following the establishment of a bilateral partnership between LAU’s Institute for Women’s Studies in the Arab World (IWSAW) and the Danish Centre for Information on Women and Gender (KVINFO), a grant-maintained self-governing institution under the jurisdiction of the Danish Ministry of Culture.

The aim behind this project is to provide the public with easy access to biographical information about a large number of contemporary women in the following categories: opinion leaders, senior managers, politicians, professionals, artists, researchers, and experts within a wide range of subjects. A similar online database with a list of thousands of names of prominent Danish women has been available to the public since 1995.

IWSAW aims to make the Who Is She in Lebanon online database: 1) as comprehensive as possible 2) as representative as possible of Lebanese womens’ achievements in various fields of specialization/occupations. At the same time, the list is duly selective to reflect the high level of achievement by every woman included.

ID Cards Management System

The ID Management System issues an LAU ID card to all instructors.  The ID card has multiple functions. For example, it allows instructors to borrow library items and to access LAU parking.

Library Catalog (OLIB)


OLIB is LAU’s library management system. It provides information on all library holdings: book and non-book materials, their availability and circulation status. 

Instructors may search the catalog by title, name, keyword, subject, or classmark. To guarantee precision, searches may be refined by means of certain filters, or by using Boolean operators (AND, OR, NOT). Instructors may also reserve materials in accordance with set rules and regulations. Assistance in using this database is provided by the Circulation Desk, Reference Desk or any available librarian.

Ereserve (ERES)


ERES is an electronic reserve system where the instructor may request that certain useful documents or readings be made available to students online with the option to download and print. The material is password protected.



Blackboard is our learning management system. It allows instructors to upload useful materials online from any place, any time. Through Blackboard, students and faculty can communicate online. Shared materials can include announcements, discussions, mail messages, quizzes, assignments, calendar postings and course grades.




Banner is our student information system. It allows our faculty to get information about relevant course rosters, names and addresses. It assists faculty with mid-term and final grading, and facilitates communication with students via the class email list. Through Banner, faculty can also advise students, both on campus and from their home computers.


Turnitin is a web-based anti-plagiarism solution that detects purchased papers, cheat sites and student collusion.

TK20 University Assessment Solution

The Assessment Solution offers a wide range of services, including: Assessment Planning, Student Portfolio, Faculty Qualification, Strategic Planning, Field Experience, Survey, Course Binder & Rubric Builder.  The solution also builds existing and customized reports as necessary. 

Login to the system is available through the following link: https://lau.tk20.com, and requires an LAU username and password.

The system is accessible to faculty, students, assessment officers and system administrators.  Additional roles can be created as necessary.  

Not all modules are accessible to all roles. 


Pharmacy Portfolio

The Pharmacy Portfolio system creates and maintains 3rd, 5th and 6th year pharmacy students’ portfolios (P1, P2 and P3). Both students and faculty members with proper access can log in and use the system.

Users can access the system through Banner,  under the “Student Services & Financial Aid” menu.

The system centralizes pharmacy student data in one place, including CV, course evaluation forms and evidence of projects.


IT provides email accounts on Microsoft Exchange for all LAU faculty and staff using Microsoft Outlook


Loaning of IT Equipment

IT provides temporary equipment (PCs, laptops, printers, etc.) to ensure end users’ continuous work in case of hardware failure.

IT Hardware Procurement

 IT hardware procurement is assessed on a single basis for all LAU equipment. Users’ needs are attended to with optimal technical expertise.


Antivirus Protection System

IT provides and installs antivirus protection and full coverage on all equipment owned by LAU, as well as on personal equipment approved for academic use.  

Software and Applications Support

LAU’s IT team provides software and application support for all IT approved and licensed software, for both Windows and Macintosh platforms.

IT First Line of Support

The IT Support team provides all manner of technical support for desktops and laptops. This includes phone, remote and walk-in support in order to ensure the processing of users’ requests in a timely manner. Support beyond working hours is provided when needed.


The IT Helpdesk team provides phone and email support during normal working hours as well as assigning and/or escalating user requests for specific IT entities.

All end-user requests are followed up in a timely manner.

Data Backup

IT carries out data backup on a regular basis for all specified folders as requested by faculty and staff.

Email Archiving

The email services provided for faculty and staff include the online archiving of old messages. 

Smartphone Synchronization

Email integration is possible on most mobile devices and smartphones. This services is provided for the entire LAU community.


IT provides calendaring services for faculty, staff and students through Microsoft Exchange.


IT provides web-based email service for all LAU faculty and staff as well as for students and alumni.

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