E-Requests
E-Requests is an online service that allows students or alumni to send online requests to the Registrar’s Office in order to request transcripts or other documents such as enrollment statements, completed credits statements, deposit statements, degree statements, etc.
You will not be able to submit a request if you have:
- Holds (e.g., a loan hold, AR hold).
- Non-signed loan agreement (in case you have a loan).
- Non-assessed tuition fees.
- Outstanding fees.
All types of certificates have a non-refundable fee. Once you submit your request, you will be charged for the total amount. If not picked up within 30 days of submission, it will be destroyed, and the charge will not be waived.
Students and alumni are allowed 5 statements per type per request, and a maximum of five copies per type except for the official transcript which are 2 copies.
Payment can be made either online or in person at the Business Office in Fresh USD.
Pick-up time is two working days after submission of the request (during regular periods) or after four working days in peak times (February, June and October).
If you cannot pick up the requested certificate personally, please send written authorization by email to registrar.beirut@lau.edu.lb for Beirut students and registrar.byblos@lau.edu.lb for Byblos students.
The students can access the system through:
- For Current students and Alumni: Banner (under Student Services →Student Records →Electronic request for transcripts & certificates )
OR
For Current Students: The Student Portal (under My Courses → Request for Transcript or Certificate).